01
Hospitality Technology
PMS, guest networks, digital signage, and back-office systems aligned with service excellence.
Labuan Bajo, West Manggarai
Hello, I’m Ahmad Suhendra.
IT InfrastructureVulnerability Research& Automation
Keeping guest-facing technology, venue infrastructure, AV systems, and digital operations reliable for high-profile hospitality and convention experiences.
01 / HOSPITALITY FOCUS
Technology that supports every guest and every event.
02
Infrastructure Operations
Reliable networks, servers, CCTV, monitoring, and incident response for always-on venue operations.
03
Event & AV Systems
Videotron, AV equipment, content scheduling, vendor coordination, and live technical support.
04
Security & Automation
Practical cybersecurity, monitoring alerts, IoT integration, and repeatable operational workflows.
02 / SELECTED PROJECTS
Built for real operations.
Monitoring and information systems that improve visibility, response time, and day-to-day operational reliability.
Swipe sideways or use the arrows to explore all five projects.
One-Stop IT Infrastructure Monitoring System
Centralized monitoring for CCTV, UPS, networks, servers, and critical venue infrastructure supporting seamless hospitality operations.
Centralized visibilityProactive response
SIPULING — Environmental Business Reporting System
A secure public-service portal for semester-based environmental business reporting, designed for structured submissions and traceable records across West Manggarai.
Structured reportingTraceable submissions
Environment & Infrastructure Monitoring
IoT-based server-room monitoring for temperature, humidity, CCTV, and router activity with real-time Telegram alerts.
24/7 visibilityReal-time alerts
Digital Archiving System
Digital document management replacing manual records with structured metadata, secure access, search, and faster retrieval.
Searchable archiveRole-based access
Police Communication Equipment System
Centralized records for the distribution, tracking, and maintenance of communication equipment across NTT Police departments.
Centralized recordsFaster reporting
03 / EXPERIENCE
Hospitality service mindset. Technical depth.
More than seven years supporting critical infrastructure, customer-facing environments, event operations, and cybersecurity research.
Jul 2024 — Present
HOSPITALITY TECHNOLOGY · LEADERSHIP
Information Technology Supervisor
PT ITDC Nusantara Utilitas · Golo Mori Convention Center
- Oversee end-to-end venue IT infrastructure for high-profile government and corporate events.
- Maintain service continuity across networks, AV systems, Videotron, CCTV, PMS, guest-facing technology, and onsite support.
- Coordinate vendors, technical requirements, contracts, and live-event delivery.
- Developed IoT environmental monitoring with real-time Telegram alerts.
Nov 2023 — Jul 2024
VENUE SETUP · EVENT SUPPORT
IT Supervisor — Contract
PT ITDC Nusantara Properti · Golo Mori Convention Center
- Set up and maintained complete IT infrastructure for venue events and daily operations.
- Delivered real-time support to organizers, attendees, guests, and external vendors while maintaining hospitality service standards.
Jan 2019 — Nov 2023
REGIONAL SUPPORT · SLA
Technical Support Engineer
PT Kinarya Alihdaya Mandiri · Assigned to GraPARI Telkomsel NTT
- Managed hardware, software, and network support across customer-facing branch locations in NTT.
- Resolved network incidents with minimal downtime and provided Level 1–2 support while maintaining SLA compliance.
Mar 2023 — Aug 2023
ENTERPRISE FIELD SUPPORT
Technical Support — Freelance
PT Panca Putra Solusindo · Kupang
- Deployed and maintained enterprise hardware, including operating-system installation, upgrades, and compatibility testing.
Sep 2022 — Mar 2023
TECHNICAL SUPPORT
Technical Support — Freelance
PT Mitra Buana Koorporindo · Kupang
- Handled hardware failure diagnosis, operating-system troubleshooting, and end-user technical support.
2019 — Present
INDEPENDENT PRACTICE · REMOTE
Cybersecurity Researcher
Independent
- Conduct security testing and responsible disclosure across government, university, industry, and BUMN web applications.
- Received 18 official recognitions for ethical vulnerability reporting.
04 / RECOGNITION
Security Recognition & Hall of Fame
All 18 security recognitions across Indonesian government, public institutions, industry, media, and international organizations in France, the United States, the Netherlands, and Norway.
Swipe sideways or use the arrows. Select any card to open its certificate; verified cards include a link to the official source.
UNITED STATES · NOV 2025Security Hall of FameIssued by University of Nebraska SystemIncluded in the Security Hall of Fame after responsibly reporting a medium-risk vulnerability with a working proof of concept to IT Security Services.✓ Official source available ↗
NETHERLANDS · OCT 2025CVD Hall of Fame InducteeIssued by University of Groningen (RUG)Inducted into the Coordinated Vulnerability Disclosure Hall of Fame for responsibly identifying and reporting a significant university security vulnerability.✓ Official source available ↗
NORWAY · AUG 2025Recognition for Security Vulnerability DisclosureIssued by University of Oslo CERTAcknowledged for proactively identifying and reporting a vulnerability that helped the university maintain safer, more resilient digital services.✓ Official source available ↗
INDONESIA · 2025Responsible Vulnerability DisclosureIssued by Badan Meteorologi, Klimatologi, dan GeofisikaRecognition for responsibly reporting a security vulnerability and supporting the protection of digital services at Indonesia's national meteorology agency.✓ Official source available ↗
INDONESIA · 2025Responsible Vulnerability DisclosureIssued by Pemerintah Provinsi Sulawesi TengahRecognition for responsibly identifying a vulnerability and supporting improved cybersecurity across provincial digital services.✓ Official source available ↗
INDONESIA · 2025Responsible Vulnerability DisclosureIssued by Pemerintah Kota MagelangRecognition for identifying and responsibly communicating a security issue affecting local-government digital infrastructure.✓ Official source available ↗
INDONESIA · 2025Responsible Vulnerability DisclosureIssued by Pemerintah Kota ProbolinggoAppreciation for an ethical vulnerability report that helped improve the reliability and security of municipal digital services.✓ Official source available ↗05 / CAPABILITIES
Skills & Tech Stack
Core tools for reliable infrastructure, observability, cybersecurity, automation, and digital product delivery.
06 / FIELD NOTES
Latest Articles
Practical cybersecurity research published on Medium.
CYBERSECURITY · MEDIUM
How I Bypassed the Login Authentication on a Government-Owned Website
WEB SECURITY · MEDIUM
Discovering an Open Redirect Flaw Using URL Encoding
SECURITY RESEARCH · MEDIUM
Weekend Recon: A Critical SQL Injection and 46 Databases
07 / LET’S CONNECT
Let’s build reliable
technology systems.
Open to opportunities and collaboration in IT infrastructure, cybersecurity, automation, monitoring, and digital systems across industries.